Session 3 – Crisis De-Escalation Strategies: The Next Level of Support
Thursday, May 9, 2024
1.5-hour Webinar: Watch Recording | Presentation Slides PDF
Join us for the last webinar in this series where we delved into managing disruptive behavior and understanding risk perception. Learned essential skills for responding to emotionally charged requests, alongside practical strategies for mitigating the impact of vicarious trauma in the workplace. Drawing on real-life case examples from Palomar College, this session equipped you with actionable insights and best practices for fostering a supportive environment. Enhanced your ability to identify disruptive behavior, recognize risk factors, and implement wellness strategies to maintain healthy boundaries.
Meet the Presenters
Monique Mendoza, PhD
Monique Mendoza (she/her) is a licensed psychologist who supports high-risk settings and provides training to redefine workplace violence prevention. She offers consulting services to help campuses prioritize well-being through inclusive services that inspire confidence and resilience while rejecting scare tactics. Dr. Mendoza received her Bachelor of Arts in Cognitive Science from the University of California Irvine and her Doctorate of Philosophy in Counseling Psychology from the University of Missouri.
Patrick Savaiano, PhD
Patrick Savaiano, (he/him) is a licensed psychologist and the Director of Behavioral Health and Wellness at Palomar College. He has devoted his career in mental health to working with students in higher education. Patrick is committed to social justice and multicultural frameworks as well as preventative services that reduce stigma and reach students who may not historically have had access to mental health services. He brings a specialty in mindfulness and self-compassion-based interventions as well as a wealth of experience in crisis intervention, peer education, student mentorship, outreach and education, and consultation with college staff and faculty. Since joining Palomar College in 2019, Patrick has served as a core member of the college’s Student of Concern team, providing regular consultation to campus partners regarding behavioral and mental health concerns.